Event #3 - Evaluating & Measuring Learning

Evaluating & Measuring Learning
Thursday 7 February, 2008


What’s the topic of the event?

The theme is evaluating & measuring learning and this event will be led by Kelly Morrissey (Instructional Design Manager) & Cheryl Head (Instructional Design Consultant) from IAG.

In the August 2007 edition of the AITD magazine, Kelly & Cheryl were asked to write the feature article titled, 'How everyday business results can prove the value of learning in call centres'. This was a result of their successful project implementation within IAG and announcement as a finalist for the 2007 AITD Excellence Awards for Learning & Development Excellence.
Why should you attend?

Are you interested in evaluating and measuring learning? Well, this event will share a success story with you and enable you to learn from Kelly & Cheryl's experience. Come prepared with your questions - this is a great opportunity to find out what works and what doesn't.

This event will benefit those of you who are:

- tired of using 'happy sheets' and want to implement something more meaningful
- building an evaluation strategy
- interested in Kirkpatrick’s training evaluation model
- seeking support and buy in from the business
- keen to measure ROI (return on investment)

What do you need to know about IAG?

IAG operates some of Australia's leading general insurance brands including NRMA Insurance, CGU, SGIO, SGIC and Swann Insurance. IAG's Australian businesses insure more than five million cars, two million homes, 250,000 businesses and 75,000 farms, and provide workers' compensation services to more than 200,000 employers.

IAG's Australian operations distribute a range of personal and commercial insurance products, under several brands. Personal insurance products are distributed through a network of branches, franchises and country service centres throughout Australia as well as call centres and online facilities. Commercial insurance products are primarily sold under the CGU brand through insurance brokers and authorised representatives. A range of commercial and personal insurance products are also distributed through partnerships with the government and private sectors.

Event details:

When: Thursday 7 February, 2008

Where: IAG - Level 40, 388 George Street, Sydney

Time: 5.30 for drinks, the panel event will commence at 6pm (we will aim to finish no later than 7.45pm including ample time for questions)

How do I register?

This event is generously sponsored by IAG so it is really important that you RSVP to this event for building security access and catering purposes.

Please RSVP to Stephanie Taylor, L&D Professionals Forum, no later than Friday 1 February.

Email - stephanie@taylor.as
Mobile – 0404 453 380

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