| Learning & Development Professionals Forum #15 Thursday 17 November, 2011 |
Marsh Australia invites you to a forum on change management using human instincts with Andrew O’Keeffe from Hardwired Humans.
Why should you attend?Conventional thinking says “people resist change”. Most change models are underpinned by this assumption. Yet if we were a species that was wired to resist change we’d be still living in caves. We can better lead change if we apply a framework of the nine behavioural instincts that makes us human. Through the lens of instincts we learn that humans are very happy with change provided that the change satisfies one instinct...Loss Aversion. The framework gives L&D leaders a practical way to guide our organisations beyond the self-fulfilling belief that people oppose change to a constructive approach enabling delivery of the change objectives with minimal distraction from normal service.
In this session we will learn:
- The 9 instincts of humans
- The ways the instincts show themselves at work
- How to apply the instincts to change management
- The application to several case studies, and
- Why the MD of Philips Healthcare, 90 days after he and his management team applied the framework to a major restructure, said, “I’d hate to think where we’d be right now if he hadn’t used instincts.”
What do you need to know about Marsh Australia & Hardwired Humans?
Marsh is a world leader in delivering risk and insurance services and solutions, working with clients to build resilience and protection, to find opportunity in risk and, ultimately, to help them grow with confidence and certainty.
From its founding in 1871 through to the present day, Marsh has provided thought leadership and pioneering innovation for clients and the insurance industry – introducing and promoting the concept and practices of client representation through brokerage, the discipline of risk management, globalisation of insurance and risk management services, creation of critical insurance market capacity and many other path-breaking tools and service platforms.
With 23,000 employees around the world, including over 1,000 in Australia, Marsh provides global risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to a wide range of businesses, government entities, individuals and professional service organisations around the world in more than 100 countries.
Hardwired Humans is a management consulting firm that designs people strategies based on human instincts.
Andrew O’Keeffe is the author of Hardwired Humans and The Boss. He is an associate of three of Australia’s leading business schools. Andrew’s background is in senior HR roles with IBM, Optus, SKM and Hewitt Associates. He studied Economics and Industrial Relations at The University of Sydney and started his career in industrial relations in the mining and manufacturing industries. In 2011, as he did in 2008, Andrew joined with the chimpanzee expert Dr Jane Goodall when she was in Australia to speak to business audiences about the implications of our social instincts for leadership of organisations.
When: Thursday 17 November, 2011
Time: 6:00pm for drinks, the event will commence at 6:30pm
(we aim to finish no later than 8:15pm)
Where: Marsh Australia;
Ground floor, Tower 3, Darling Park, 201 Sussex Street, Sydney
How do I register?
This event is generously sponsored by Marsh Australia so it is really important that you RSVP for building security access and catering purposes. Please register ASAP if you would like to attend.
Please RSVP to Stephanie Taylor, L&D Professionals Forum, no later than Friday 4 November.
Email: stephanie@taylor.as
Mobile: 0404 453 380
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